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Wednesday, December 12, 2012

An Adventure with Tide Vivid White

         Earlier this year, Betty White was chosen to speak on behalf P&G's Tide Vivid White.  She appeared in a TV commercial, online ads, in-store ads, and a live chat on Facebook.

         I think this was a pretty good move by Tide to help promote their product.  Not only is their product's name the same as Ms. White's but she is also ranked with Tom Hanks with the highest Q Score public favorability ranking.  This could in turn boost the favorability of Tide Vivid White.

         The objective for the addition of Betty White was more than likely to increase awareness and favorability of the product.

         The target audience for this particular advertisement is for younger women, who are into fashion.  Ms. White is encouraging users to break the rules and wear white.  They shouldn't be afraid to get it dirty because Vivid White makes it much easier to clean.

Monday, December 10, 2012

An Adventure with Pepsi


         Pepsi announced that Beyonce is their new brand ambassador the other day.  This means that "Beyonce will appear in print and out-of-home ads for Pepsi, as well as in-store advertising".  Beyonce will also be performing at the Super Bowl half time show that is sponsored by Pepsi.

         One of the biggest problems that Pepsi has been facing is that it was surpassed by Diet Coke and is now the third most popular soft drink (it previously held the #2 spot; Coke is #1).  Pepsi is in the situation where it needs to remind consumers of its presence, encourage trial of their product (which has been around for years), and to take back its #2 spot.  Another issue that Pepsi and the entire soft drink industry is facing is the movement to eat healthier.  Soda is known to be full of sugar and just plain bad for you.  I am not too sure how much Beyonce can change that.

         Pepsi has quite a broad target market, but with the addition of Beyonce as a brand ambassador, they are particularly trying to target teens to young adults.  To be honest, not many of my friends that are my age drink Pepsi.  They drink Diet Coke.  So I think that Pepsi trying to influence our age group is very important because of its size and influence on other generations.

         To be honest, I am not entirely sure how the addition of Beyonce to Pepsi will increase sales.  When it comes to food and drinks, the only thing that really influences my decision is the taste.  I don't really care who sponsors it or whom of my friends eats/drinks it.  If I'm drinking soda, I'm drinking Diet Coke, because that is what tastes good to me.  I don't plan on purchasing Pepsi anytime soon because of Beyonce.

Thursday, December 6, 2012

An Adventure with Starbucks

            Starbucks released a steel card today, that will cost consumers $450.  But don't worry, the card is preloaded with $400 (the card itself costs $50 to make).  The card can only be found on Gilt.com and comes with a gold-level Starbucks card membership.  Only 5,000 have been made.


            I am really curious to know what exactly the problem or issue Starbucks was facing for them to come out with this.  Yes, this would be the gift for the ultimate Starbucks obsessor lover, but it is still pretty excessive for a coffee shop.  Starbucks is already considered a fairly overpriced coffee shop, and the addition of the metal card does not help that situation.

            The target market for this card is more than likely the Starbucks lover and/or collector, that has quite a bit of money.  I don't think I can name anyone that I know personally that would be willing to spend money the metal card.


            Personally, I think that this new card that Starbucks has produced is a bit excessive for this time where people want to save money, and are looking to find more and more ways to drink their coffee from home.  It will be interesting to see how exactly the sale of these cards do.

Tuesday, December 4, 2012

An Adventure with Target


            Target's latest holiday advertisements have been coined with the tagline, Dream Big Save Bigger.  To be honest, I really didn't think a whole lot about their latest tagline.  Sure, it was creative, but nothing to write home about.


            Last week, I had the opportunity to present my group's creative brief on Cuties to Pamplin's Marketing Advisory Board.  It was such an awesome opportunity.  I talked to every member of the board that was in attendance, as well as a few faculty members.  One of the members that stood out to me the most was Mr. Scott Tidey, who is the Senior VP of North American Sales and Marketing for Hamilton Beach Brands.  One of the comments he made on my group's brief was that our SMP did not have an end result to it.  Hamilton Beach works closely with WalMart, and Mr. Tidey told us that he really appreciated that WalMart's tagline, Save Money Live Better had always been one of his favorites because it told you the end result of shopping at WalMart:  Live Better.  I had never looked at it that way, but now that I have heard that, it really stuck with me.

            Back to Target...  Now aware of Mr. Tidey's insights, I have begun to watch advertisements a bit closer to see if their tagline shows that end result.  I think Target is pretty successful in showing their target audience (consumers looking for holiday savings, particularly parents), just what the end result is of shopping at Target for the holiday season.  Target is telling their consumers to look at their shopping list, and have those big dreams, and prepare to save bigger.  Personally, I think Target has done a good job in their holiday advertisements, and I look forward to any more that they release.

Thursday, November 29, 2012

An Adventure with Macy's

            For my Consumer Behavior class, we had to analyze something in the media involving consumer behavior.  My group decided on one of Macy's latest advertisements, which involved Kris Kringle from Miracle on 34th Street...
            I really enjoyed this advertisement because of the nostalgia it brought back for me.  I think that Macy's wanted to put out a different advertisement than their "Yes Virginia, there is a Santa Clause" advertisements for their Believe campaign.  The story of Virginia has been used for quite a few years, so Macy's needed to do something a bit different.

            I think that Macy's is trying to target a broad range of ages.  By including the Kris Kringle character from Miracle on 34th Street, they get the older age range, Justin Beiber gets the younger ages.  And the many other celebrities get everyone in between.

            I think this commercial was successful because it can successfully reach all ages and the commercial is successful in staying true to the Macy's brand during the Christmas season.  A negative of this advertisement might be that Donald Trump was included (which many people don't agree with), but I think that Macy's did a good job of combatting the backlash by making Donald Trump skeptical of Kris Kringle.  But personally, I don't care whether Donald Trump is in their advertisements or not, so I think that this advertisement has the potential to be successful in drawing in more customers for shopping and letter writing.

An Adventure with Earl Cox and The Martin Agency


            On Thursday, Earl Cox is coming to speak to our class.  Mr. Cox is currently the EVP, Partner & Chief Strategy Officer at The Martin Agency.  He has worked there for 26 years.  He is also a member of the Marketing Advisory Board here at Virginia Tech.

            The Martin Agency, located in Richmond, VA is quite a large advertising agency that was started in 1965.  They are responsible for creating many famous campaigns for WalMart, Pizza Hut, and Discover.  Thought what really launched them to their success was the Virginia is for Lovers campaign, which started in 1969.  Since then, they have cultivated many followers.  Mr. Cox has worked on the Geico and UPS campaigns.

            An issue that The Martin Agency is facing is making sure that they are still prevalent.  With so many people and new companies getting involved in advertising, they need to ensure that they are still top of mind for clients.

Questions for Kelly Fisher:
            How did you get into the industry?

            What inspired you for Geico and UPS?

            Did you come in entry-level and work your way up?  If so, what did you do as an entry-level employee?  If not, how did you come about your position?

Thursday, November 15, 2012

An Adventure with Gap

            In my Consumer Behavior class, we had a group present on Gap's new holiday campaign.  I found it to be a fun use of color and celebrities without it being too over the top.  Gap did not necessarily have a problem that they needed to solve, they just wanted to remind consumers about their product during the heavy holiday shopping season.

            Around the holiday season, consumers look for things that remind them of the love between all different relationships, because the season inspires that feeling.  So many brands that involve food or decorating try to use this idea of love in their advertisements, but its not as used in clothing brands.  I think Gap did a great job of using love in all forms while successfully advertising their clothing.  The only issue I've noticed with the campaign is that I have not seen any of their advertisements.  The only reason I knew about them was through class.  As long as they are promoted correctly, Gap should find these advertisements to be successful.  Love hits home somewhere for every consumer, and its always a great feeling to be reminded of during the holidays.

Monday, November 12, 2012

An Adventure with "Black Friday"

            The concept of Black Friday has been around for as long as I can remember.  My parents would wake up early (maybe 5:00 AM) to hit up Staples by 6:00 AM for the latest software updates for our computer or next year's tax software.  I experienced my first Black Friday while being employed at Vera Bradley at a local mall, working the 2:00 AM - 10:00 AM shift one year and the 12:00 AM - 8:00 AM shift the next year.  But I never experienced the consumer shopping side of it until last year, when I went out to Target at midnight for a fake Christmas tree for my apartment and some flannel sheets (exciting, I know).  I had such a great time last year, watching all the crazy people fight over TVs and the latest toys, that I was planning on going out again this year.  But maybe not as early as store opening this year...

            Target, WalMart, and other retailers have recently announced that they plan on opening their doors on Thanksgiving day this year, 9:00 PM and 8:00 PM respectively.  To be honest, I find this to be awful.  I find this to be a poor decision on the retailers' part, because eventually, we will find that Thanksgiving is no longer a holiday, but a shopping day.  The employees of these retailers that can not afford to take off work on Thanksgiving, will lose that special time that they had always been allowed with their families.  Instead, they will be spending Thanksgiving evening with crazy consumers, upset that the store has gone out of stock of the latest Blu-Ray player.

            This subject has been talked about quite a bit in the news, with many people upset about it.  I am not sure what the retailers' "problem" was in relation to the addition of these hours.  I am quite confident that they all achieved the sales that they needed to in previous Black Fridays, so why cause so much drama in the public eye over this.  I find it to be a bad PR move on each of their parts.

            I am not saying that these retailers will lose drastic amounts of business over this decision, because I am sure there are plenty of crazy people out there willing to wait in line even earlier than they were previously planning, all to get one item.  But I think that this decision has ignored the idea of giving thanks for what we as people ALREADY have on Thanksgiving, and encouraging people to not be satisfied with what they have and come shop even earlier, maybe eventually forgetting what the holiday is all about.

Sunday, November 11, 2012

An Adventure with Duracell

            As we all know, Hurricane Sandy was quite a surprise for many people.  Many are still without power in certain areas, which has put a hamper on many people's daily lives.  Duracell decided they wanted to help solve this problem, so they brought charging stations into NYC and its surrounding areas to provide power for cell phones, computers, and even provided Wi-Fi so people could check email and find information on when their power might come back.  Not only did Duracell help local consumers, but they also opened up their offices to employees to shower and charge certain pieces of technology.

            Duracell did not necessarily have a problem themselves, but they were trying to solve their local community's problem of no power.  In return, consumers became more aware of Duracell and were able to associate it as a company that is helpful, reliable, and caring.  Employees gained more respect for the company they work for, which has been shown to increase employees' need to provide for the company.

            The general target audience for the charging stations is anyone that has some sort of technology.  More specifically, it is someone who makes the purchase decisions of the house, and someone that is reliant on technology.

            This was a great PR move by Duracell.  So much kindness came out of the storm, ranging from neighbors to companies, and Duracell made sure that they could provide that same kindness to not only their employees, but the entire community.

Thursday, November 8, 2012

An Adventure with Got Milk? and Kelly Fisher (Class Speaker Prep)

            Kelly Fisher will be talking to our class today about her work with the Got Milk? campaign.  I am pretty excited about it, because though I am not a milk drinker, I absolutely love the campaign.  Below is my preparation for her presentation...

            To be honest, I was not able to find a whole lot of information on Kelly Fisher.  I couldn’t even find her on LinkedIn.  Though I do know that she has been with Got Milk? for a few years now.

            As far as Got Milk? Goes, they have been running essentially the same campaign for the past 19 (almost 20) years.  They use celebrities and other famous figures to promote their campaign by placing milk mustaches on each of them in their advertisements.  For the most part, they have all been print advertisements, and though they have not worn off on people, especially when using multiple different celebrities over the years, Got Milk? has kind of fallen by the wayside in my opinion.

            I think the biggest problem that Got Milk? is currently facing is that there have been so many proponents of other sources of calcium, and the organization is no longer advertising as much, leading some people to forget about this monumental campaign.  This is something to be addressed.

            Not until looking on the Got Milk? website did I know that the organization has come out with a different campaign that promotes the idea that “Real milk comes from cows.”  The campaign is trying to inform consumers that there are so many more ingredients in the other milks on the market (soy, almond, etc.) rather than the few in cow’s milk.  After perusing around the site, I think that this is a rather interesting campaign; it just needs to be promoted more.  I was not aware of it until going directly to the site.  This is something that needs to be fixed.

Questions for Ms. Fisher:

            What type of work do you do working for a campaign that doesn’t necessarily promote a brand, but rather a general product category (milk)?

            How did you get into the industry?

            What inspired the creative behind the commercials and the “Imitation Milk Kit”?

Wednesday, October 31, 2012

An Adventure with Facebook


            While doing my normal social media surfing for the day on Facebook, I noticed something different on my newsfeed.  (No, Facebook did not change its layout, AGAIN.)  I noticed that the status bar was not prompting me to update my status.  It was asking me to tell Facebook about my Halloween costume.  Or what my favorite Halloween candy was.  I was so surprised, I refreshed my newsfeed multiple times to see what all the different prompts were.  (And took screen shots.)

            I'm not sure I could tell you the last time I updated my Facebook status other than a random, "Let's Go Hokies!" every so often during football season.  To be honest, I now use Twitter to see what people are up to.  No one seems to update their status anymore unless they are an organization or a baby boomer (nothing against either, that just seems to be the trend).

            What caused this change in prompt?  In other words, what was the problem Facebook was facing?  Maybe the fact that so many of the generation that helped to make Facebook so big, has moved onto Twitter to update people on their lives.  Facebook is now just seen as a place to upload pictures, and have conversations between people.  Twitter has taken Facebook's place in the social media world of the "What's on your mind?" prompt that Facebook normally sports in the status bar because Twitter is where to go to find other's thoughts.

            What was Facebook's audience with this?  My best guess would be everyone with a Facebook account.  But more specifically, the younger generation (high school, college, and young adults) that have decreased their status updates.  Facebook is trying to spark a trigger in our minds to update our status every once in awhile, and therefore allow us to have conversations about our thoughts on Halloween.  In the long run, we would use Facebook even more, and maybe even neglect Twitter.  (At least that may be Facebook's thought.)

            As intrigued as I was by this, I must admit that I did not update my status because of the change.  And I didn't notice anyone on my newsfeed responding to any of Facebook's prompts in their status updates (if they were updating them at all).  So I would have to say that this attempt by Facebook to increase the number of people updating statuses did not work.  But maybe some other interesting prompts (that don't necessarily have to do with a holiday) would.

Tuesday, October 30, 2012

An Adventure with Burt's Bees and Julie Talbot (Class Speaker Prep)

            Julie Talbot has held and currently holds quite a few titles.  In her professional career, she is currently the global brand manager for Burt's Bees lip balm but has held previous titles such as the Associate Brand Manager for Burt's Bees and the Associate Marketing Manager at Godiva Chocolatier.  Being a Virginia Tech alum, she is also a member of the Marketing Advisory Board here.

            Burt's Bees just recently had a failing advertising campaign that Julie will be telling us more about in class tomorrow and what they are doing about it now.  Another thing that I believe Burt's Bees is struggling with is getting consumers to purchase their product.  I am fully aware of Burt's Bees and the variety of products they offer.  But I have never purchased one.  The products of theirs that I have tried have not impressed me anymore than the cheaper lip balms and beauty products that I am already using.    This is definitely a problem that (from what I have gathered from friends and family) that is prominent for Burt's Bees throughout the market.

            My first attempt at a solution for this would be to put Burt's Bees back in the public's eye, and for a good reason.

Questions for Ms. Talbot:

Have you experienced any learning situations from being on the Marketing Advisory Board at Pamplin?

What is a common challenge you face working on a brand?

Sunday, October 28, 2012

An Adventure with the Holiday Shopping Season

            Though consumers are mainly focused on Halloween being a few days away, retailers and producers have been focused on the upcoming holiday season for weeks.  Many retailers are already speculating as to what will be on everyone's list this year so they can prepare what to have in stock.  According to some researchers, the belief is that retro toys will be a huge seller. But there is also speculation that some of the new hot tech toys will be at the top of the charts.  Though the economy is not in its best form, many major retailers are offering layaway, which is helping to increase sales.

            My best guess at the retailers' problem is that they have struggled to sell higher priced items during the past holiday seasons.  People are spending so much on parties, meals, decorations, and gifts for others, that some people can not afford the high priced items.

            By adding layaway, many people believe that they can afford the items that they want and need because they are paying for the item over a period of time, rather than all at once.  They can also complete all of their holiday shopping earlier by placing items on layaway.

            The target audience for layaway is more than likely lower-income families and young professionals struggling to afford gifts for everyone.  The idea of completing a shopping list months before the holidays can also be quite appealing to anyone.  So many people stress over getting everything done that this could draw anyone into a major retailer, and maybe even encourage them to purchase more than they initially intended (impulse buys).

            I believe that this addition of layaway could be very successful for retailers as long as it is advertised enough (WalMart appears to be doing a good job now; I have seen a lot of their advertisements for layaway on TV), as well as encouraged to consumers while at their point-of-purchase.

Tuesday, October 23, 2012

An Adventure with Publicis and Chris Shumaker (Class Speaker Prep)


            During class on Tuesday, Chris Shumaker from Publicis, a Virginia Tech alum, will be speaking to my advertising class.  Again, not being all that familiar with the advertising world, I was not familiar with Publicis.  After doing research, I realized that they are quite a large firm in the advertising world, working with companies such as Aflac, Wendy’s and P&G.

            It is safe to say that Shumaker knows quite a bit about advertising, having been in the field for close to 30 years.  Working his way up from account executive all the way to the CMO, he has also had his share of experiences and positions.  There is no doubt he will share some interesting insights into our young advertising minds.

            Stated earlier, Publicis is a large firm.  This can make it easy for them to gain accounts, but it can also be a challenge because there is no room for mistakes.  They will always be in the public eye, so any decisions they make will be critiqued.

Questions for Mr. Shumaker

I have heard that in order to go far in the marketing field, you will need something higher than a Bachelors degree.  Do you find this to be true in today’s world?

What are some challenges you have faced and how did you resolve them?

What has been something you are most proud of in your 30-year career?

Sunday, October 21, 2012

An Adventure with Birchbox

           I was on Twitter again this past week (what's new there?) and of the many helpful articles that my professor tweets throughout the week, one in particular stood out.

           The Beauty of Birchbox is an article analyzing the marketing behind the 30 to 50 different variations of boxes that Birchbox sends out monthly, full of samples of beauty supply products. Though I am fascinated by beauty products, I tend to stick to my normal routine, very overwhelmed by the idea of switching things up. This idea was one of the many things touched on in the article that has been attributed to the success of the Birchbox monthly shipments.

           From the article and knowledge of the product, I would guess that the problem that Birchbox is trying to help solve is the issue that sales of higher end, lesser known beauty products are falling.  This is probably due to the fact that people are overwhelmed by the paradox of choice and also worried about committing to a product in such a large quantity when they have never tried it.

           Obviously, Birchbox is attempting to solve this problem by providing smaller sample sizes of beauty products that are tailored to the wants and needs of each consumer.  In return, the consumer may become a frequent user of the product, therefore purchasing the product in full size.

           This target audience is more than likely women who are interested in beauty products.  A typical consumer might look like...a young woman (maybe 24), just recently out of college, beginning her journey through the working world. She is willing to spend money, but only on things she is confident will work, and she is especially interested in anything that allows her to pamper herself. 

           Having heard of Birchbox before reading this article, but not entirely sure what it was, I was interested almost immediately.  I am now considering trying Birchbox, and the products that come with it.